.Privacy Policy

 

Data Collection: Festiivize collects personal information from users during registration, order processing, and communication on the platform. This includes but is not limited to names, contact details, payment information, and user preferences.

Data Usage: The information collected by Festiivize is used to provide and improve the platform’s services, personalize user experience, process transactions, and communicate with users. User data may also be used for marketing purposes with user consent.

Data Protection: Festiivize implements industry-standard security measures to protect user data from unauthorized access, disclosure, alteration, or destruction. This includes encryption, firewalls, and access controls to safeguard sensitive information.

 

Third-Party Sharing: Festiivize may share user data with trusted third-party service providers for purposes such as payment processing, analytics, and marketing. These third parties are bound by confidentiality agreements and are prohibited from using user data for any other purpose.

Cookies and Tracking: Festiivize uses cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and personalize content. Users may adjust their browser settings to refuse cookies, but this may limit certain features of the platform.

User Control: Users have the right to access, update, or delete their personal information stored on Festiivize’s platform. Users can also opt out of marketing communications and adjust their cookie preferences.

Changes to Privacy Policy: Festiivize reserves the right to update its Privacy Policy periodically to reflect changes in legal requirements, business practices, or user feedback. Users will be notified of any significant changes to the Privacy Policy.

 

  1. Community Guidelines

Respectful Conduct: Users are expected to engage with each other in a respectful, courteous, and professional manner at all times. Harassment, discrimination, hate speech, or any form of abusive behavior will not be tolerated.

Prohibited Content: Users must refrain from posting or sharing content that is illegal, offensive, defamatory, or infringes on the rights of others. This includes but is not limited to hate speech, pornography, spam, or malware.

Intellectual Property: Users should respect the intellectual property rights of others and refrain from using copyrighted materials without proper authorization. Any content shared on Festiivize should either be original or properly licensed.

Transparency and Honesty: Users should provide accurate and truthful information when creating profiles, listings, or communications on the platform. Misrepresentation, fraud, or deceptive practices are strictly prohibited.

Compliance with Laws: Users must comply with all applicable laws, regulations, and Festiivize policies when using the platform. This includes local, state, and federal laws governing business practices, taxation, and intellectual property rights.

 

Consequences of Violations: Violations of Festiivize’s Community Guidelines may result in account suspension or termination, removal of content, or other corrective actions. Festiivize reserves the right to enforce these guidelines at its discretion.

 

  1. Intellectual Property Policy

Ownership of Content: Users retain ownership of any content they create or upload to Festiivize’s platform, including but not limited to gig listings, portfolio samples, and communication messages.

License to Festiivize: By uploading content to the platform, users grant Festiivize a non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display the content for the purpose of operating and promoting the platform.

Copyright Infringement: Festiivize respects the intellectual property rights of others and prohibits the unauthorized use of copyrighted materials on the platform. Users who believe their copyright has been infringed should follow Festiivize’s procedures for reporting copyright violations.

Counter-Notification: Users who receive a copyright infringement notification may submit a counter-notification if they believe the content was misidentified or mistakenly removed. Festiivize will review the counter-notification and may reinstate the content if deemed appropriate.

Repeat Infringers: Festiivize may terminate the accounts of users who repeatedly infringe upon the intellectual property rights of others. This includes users who receive multiple valid copyright infringement notifications.

 

  1. Support and Customer Service

Contact Information: Users can contact Festiivize’s support team for assistance, inquiries, or issue resolution through various channels, including email, chat support, or the online help center.

Response Times: Festiivize aims to respond to user inquiries and support requests promptly and efficiently. Response times may vary depending on the nature and complexity of the issue.

Escalation Procedures: If users are unsatisfied with the initial response or resolution provided by Festiivize’s support team, they may escalate the issue to a higher level of management or seek additional assistance through designated escalation channels.

Feedback and Suggestions: Festiivize welcomes feedback, suggestions, and ideas from users to improve the platform and enhance the user experience. Users can submit feedback through the platform’s feedback form or directly contact the support team.

 

  1. Termination of Services

Grounds for Termination: Festiivize reserves the right to terminate or suspend user accounts for violations of the Terms of Service, Community Guidelines, or any other applicable policies. Grounds for termination may include but are not limited to fraud, harassment, illegal activities, or repeated violations of platform policies.

Notification of Termination: In the event of account termination, Festiivize will notify the user via email or other communication channels specified in the user’s account settings. The notification will include the reason for termination and any relevant instructions or appeals process.

Appeals Process: Users who believe their account was terminated unfairly may submit an appeal to Festiivize’s support team. The appeal will be reviewed, and a decision will be communicated to the user in a timely manner.

Effect of Termination: Upon termination of an account, users will lose access to all features and services associated with their account. Any outstanding orders, payments, or obligations will be resolved according to Festiivize’s policies.

 

  1. Legal Jurisdiction and Governing Law

Jurisdiction: Any legal disputes arising out of or related to Festiivize’s Terms of Service or the use of the platform shall be governed by the laws of [Jurisdiction], without regard to its conflict of law provisions.

Exclusive Venue: Users agree that any legal action or proceeding arising from or related to Festiivize’s Terms of Service shall be brought exclusively in the courts of [Jurisdiction], and users hereby consent to the jurisdiction and venue of such courts.

Severability: If any provision of Festiivize’s Terms of Service is found to be unenforceable or invalid, such provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

 

  1. Severability Clause

Validity of Remaining Provisions: If any provision of Festiivize’s Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

Modification of Severed Provisions: Any provision found to be invalid or unenforceable shall be replaced with a valid and enforceable provision that most closely matches the intent of the original provision.

Privacy Policy

This Privacy Policy (“Policy”) describes how Festiivize (“Company,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you use our website and platform (“Services”). By accessing or using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Policy.

 

  1. Information We Collect

We collect personal information from you when you register for an account, use our Services, or communicate with us. This may include:

  • Personal information such as name, email address, phone number, and billing information.
  • User-generated content such as profiles, listings, and messages.
  • Transactional information related to services purchased or offered on our platform.

  1. How We Use Your Information

We may use your personal information to:

  • Provide, maintain, and improve our Services.
  • Process transactions and facilitate communication between users.
  • Customize and personalize user experiences.
  • Ensure the security of our platform and prevent fraudulent activity.
  • Comply with legal and regulatory requirements.

  1. Information Sharing

We may share your personal information with third parties, including:

  • Service providers who assist us in providing our Services.
  • Other users in connection with transactions or communication on our platform.
  • Law enforcement or regulatory authorities in response to legal requests.

We do not sell or rent your personal information to third parties for marketing purposes.

  1. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

 

  1. Your Choices

You may access, update, or delete your personal information by logging into your account settings or contacting us directly. However, please note that certain information may be retained for legal or security purposes.

 

  1. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

  1. Children’s Privacy

Our Services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If you believe that we may have inadvertently collected personal information from a child, please contact us immediately.

 

  1. Changes to this Policy

We reserve the right to update or modify this Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Policy on our website. Your continued use of our Services following the posting of changes constitutes your acceptance of such changes.

 

  1. Contact Us

If you have any questions or concerns about this Policy or our privacy practices, please contact us at support@festiivize.com

 

  1. Agreement to Policy

By using our Services, you acknowledge that you have read, understood, and agree to the terms and conditions of this Privacy Policy.